Privacy & Data Protection Policy

1. Data Controller

• Controller: Plagas Alicante
• Location: Alicante (PC 03540), Spain
• Privacy Contact: contacto@plagasalicante.es

2. Purpose of Data Processing

Personal data provided via our contact forms or callback widgets are processed exclusively for the following purposes:

• Inquiry and Quote Management: Addressing your technical inquiry regarding environmental pest control, fumigation, and DDD sanitation.
• Technical Service Routing: Transferring your submitted contact details (name, phone, municipality, and pest type) to independent ROESB-licensed pest control specialists in your area of Alicante for direct callback and on-site estimate preparation.

3. Legal Basis for Processing

The legal basis for processing your data is your explicit, informed consent granted by ticking the mandatory consent checkbox prior to submitting any form (Article 6.1.a GDPR).

4. Data Recipients and Sharing

To provide the requested service, your contact details may be shared with certified technical specialists or environmental health companies registered in the ROESB registry covering your geographic location. No international data transfers outside the European Economic Area are performed.

5. Data Retention Period

Your personal data will be retained only for the time strictly necessary to process your quote request and, where applicable, for statutory limitation periods to address potential legal obligations.

6. Your Rights (GDPR / ARCO)

Under European and Spanish data protection laws, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your data when no longer needed for stated purposes.
• Restrict or object to processing.
• Data portability.

To exercise these rights, email us at contacto@plagasalicante.es with proof of identity. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Last updated: October 2026.